Chris Smith Just moved out of the Bellwether Apartments because I got a house and we just received a statement saying we owe them money because we owe 2 months of WSG. We just got the bill for the last month which is correct but they are also charging us for the month that is not even over with yet. This is what really pisses me off, our bill for this month is over $80 (which is higher than the last months) and we have been out of the apartment since the beginning of the month. How does someone get charged for 31 days of water when they were not even using it?
I also wouldn't not recommend this place to anyone. My wife and I moved in when we found them on craigslist running some sort of deal on an apartment. After signing our lease we put in work requests constantly for broken power outlets, caulking around the toilet, a cracked tub, and other little issues that you would expect from older apartments. In July 2012, we were told the apartment next to ours had broken plumbing and that in August our building was scheduled to have the plumbing replaced. We were told to move all of our items we did not want damaged or covered in dust to one of the 2nd bedrooms in our unit. Everything else in the apartment, including the master bedroom was to have the walls cut open and the plumbing replaced. Also we were told that we would be without water for several days while the new system was installed. When my wife and I told the manager that we could not live in the apartment during renovations and asked to be moved, we were told a fee would be charged to us for transferring apartments and that there were no apartments like ours available. When we asked if we would be reimbursed for hotel costs, pet boarding, and storage we were told they would not reimburse us and "That's what renters insurance is for" even though our pipes in our unit were not damaged. We decided to move out early and were charged several fees including rent for the month we did not occupy the apartment because they could not put the apartment on the market right away. All-in-all we spent around $2,000.00 getting another apartment in the area, moving costs, lost time at work due to moving, and interest charged by the debt collectors when we refused to pay. As Allison said, the complex is loud so if you are someone who enjoy's a restful night sleep be prepared to wake up to your neighbors fighting, random vehicles playing loud music at 2am on a weeknight, and to be temporarily evicted from your apartment during repairs. Follow the advise the manager gave us after signing the documents to leave the lease "find a newer apartment with less issues".
Would not recommend this place at all. My husband and I moved in here after he was stationed at Joint Base Lewis-McChord and it was the worst decision ever. They were nice up until we signed the lease. Once that occurred, they pretty much couldn't have cared less as to what happened or how we were treated. Their idea of maintenance and resident service is laughable. We had a leak occur in our bedroom closet because of a plumbing issue with the unit above us and there was little to no communication as to how they were going to handle it or how the repair process was going to work. After that, they told us that they'd also be speeding up a non-essential plumbing update for the entire building as a result of the leak and basically told us that we either live with the construction as it is going on or make other temporary living accommodations. I expressed concern about wanting to have more communication about these repairs and they told me I had unrealistic expectations about it. Apparently, wanting to know what is going on in the unit you are living in and paying rent for every month is unrealistic. We just moved here from the other side of the country, we have no family or friends out here to stay with, why should we have to continue paying rent while our unit is under construction and practically uninhabitable? This place is a joke. The manager is incredibly rude and will talk down to you every chance she gets, she will not work with you to figure out a reasonable solution, once you're in the lease you just have to go with it. Not worth the money and the hassle, go somewhere else if you can. If you do decide to rent here, document everything that goes on (photograph how the apartment looks upon move in, move out, and any repairs). Aside from any unusual repair issues you may run into, the complex is noisy (walls so thin you can hear the people in the unit above you using the bathroom) and poorly maintained. Don't be fooled, they outside may look nice...that's because they spend more money keeping the outside of the complex maintained than they do on the inside of the actual apartments. I wish I could rate this place lower than 1 star. I understand now why we don't see many military families living here, at least not for very long.
Whoever said they are nice up until you sign the lease nailed it on the head. Once that paper is signed and you are obligated to pay they stop giving a s*** about their residents. Read the fine print because they are gonna milk you for every penny they can and if you are in a bind and just need an extra day before you are slapped this SEVERAL HUNDRED DOLLARS IN LATE FEES dont bother asking because they could care less. I have had nothing but bad experiences and an incredible amount of stress from living here. Its hard to say but they are just bad people who just want your money but pretend to care to reel you in. I understand it is a business but you dont have to be shady as hell to make a profit. oh ya and when they tell you that you will have a $300 dollar "refundable" deposit dont believe them. you arent gettin a dime back. hate them. with a passion