RUN AWAY. Apartments themselves are decent; not luxury like it says. The people in the office are generally nice and have no problems with them. But the parking can be terrible and I had lived there for two years, paid nearly $42,000 for our 3BR 3BA unit and am now being over charged over $150 for them to do touch up paint repairs. I have contested the charge and they are saying it took 6 hours of labor and 5 gallons of paint to do. I call BS. 5 gallons of paint covers roughly 1500 square feet on a very low estimate and the photos they provided to show where they painted might estimate up to 250 square feet on the high side. Absolutely ridiculous. And don't even get me started on the 6 hours of labor. I read some of these reviews before signing two years ago, but thought it would never happen to me...I have never had an issue on move out before, so why would it be any different here? Don't make the same mistake I did. Sign a lease elsewhere and save yourself the hassle.
This place sucks, it has signs all around the outside saying "LaSalle Luxury Apartments." What a huge joke. Firstly, my townhouse had an attached garage and the entry way leading into my house was facing my neighbors. I had to climb through a bush for the first 4 months of my lease before some idiot maintenance guys decided to cut half of it down, insted of actually fixing it. The appliances are all worn out and junk, my microwave doesn't ever had a turntable in it. How disgustingly cheap. The fixtures in the walls aren't nailed to any studs, just these butterfly like screws. There's water damage from the previous owners from place sealant around the washing machine and shower. Also, majority of the patios don't have awnings and there's not an option of putting one up says the management. So now there's a puddle of nasty black mold in the corner about a foot long and 8 inches wide. Stay away from here unless you want to n pay luxury pieces for a run down apartment
Honestly if you are apartment shopping right now I would suggest not even coming to look at La Salle. From the website and the prices you think you are moving into a really great apartment complex. But in reality you are not. The apartments are old and not built well. They have “new” appliances but in reality they are the cheapest ones they can put in. Don’t even bother trying to call the office for help they never even answer. And when you do almost every time you call they will say “well I am not sure I haven’t been in the office”. They are very disorganized, lose packages and then don’t even apologize when it was their fault, there is always a line at the office to get packages or talk to a office person. Honestly the list could go on and on. Even moving out as been a pain. You have to schedule a “pre-move out” walk through, of course it is Tuesday thru Friday 8am to 4pm only. Honestly I would suggest paying a little more and finding somewhere else to live. It is not worth the money at ALL!
The place looks nice from outside, but that's where it stops. The place has molds and my apartment always smells even after a thorough cleaning. This never happened before. When your lease is up,they increase the rent by about $65 which is insane. They take advantage of the fact that it's hard to move. In fact, their renewal letter says so! My friends who live in Center Pointe, the apartments right across had their rent raised by only $26 for the same amount of space, and their apartment is updated!! If you want to pay $1300 for 2B/2BA look for Victory flats, Element170 which are new and Wayyy better. Parking is pathetic. They must have about 50 spots for 200 homes and when you complain, they ask you to buy a parking space! Eventually you are forced to pay more for peace of mind! Run from here and find nicer places nearby. We renewed our lease this time as we just don't have the time to pack and move but definitely not again!
Nice apartments for a decent price. The service and property management is sadly incompetent/unhelpful/rude though. Hard to retrieve packages as they often lose them in the office. And when you mention that it got delivered they get mad and defensive, and won't apologize when they discover they were wrong. Also parking is TERRIBLE. Nevermind that friends/family will be towed as soon as the sun goes down. Just trying to find an open space as a resident is almost impossible after 7 pm. It's a nice apartment and the price is fair, with a great location on the MAX line and near shopping/restaurants. But the service alone has us looking for a new place.