From a tangible standpoint, the physical property, amenities, and space for the price are all wonderful things about this apartment complex. Unfortunately it seems that due to a management team switch, having to work with the staff here is much more difficult than it should be. From staff not attending their office during normal office hours, to team members placing assumption of fault upon their residents when problems occur, difficulties reaching team members over the phone, billing that is received a day before being due, and residents that enjoy recreational drug use a bit to much (one of the difficulties of being in a top unit), it has made this living experience leaving much to be desired.
Move in was a breeze. Staff was and continues to be friendly. Neighors are nice and usually keep to themselves. No noise issues at all. Newly remodeled kitchen and adequate space for two in a 1 bedroom apartment. Maybe things have changed due to the new management. It seems as though the only people who review poorly are the folks who have a bad time here. Not enough people reviewing that have a wonderful time living here.
Recently moved into the area. The manager (Nathan?) said that they were the new management and were very helpful in getting myself and two roommates quickly accomidated. Very friendly and prompt handy work on our old clunky washer in the apartment. Not sure about all the hate for this place, must be from older management because I'd rate this place five stars all day.
Riverstone/Greystar has taken over the property. I like the new staff and they seem to have a handle on things. Cheers to my renewal not being out of the ballpark when that time comes!
I am a current resident and this place is deploarbale. When my spouse and I moved in (from out of state) we signed the shortest lease possible, the day we arrived, the apartment we were to move into was not ready and wouldn't be until the end of the business day. We had already changed addresses through the postal service, told family, friends, etc... They found us another place after a few hours, but imagine the headache, trying to unpack and get the rental truck back, ask friends to come later than planned to help us move in, etc... The staff is unprofessional, they display an uncaring attitude when I have confronted them on issues such as people smoking pot on the sidewalks, or when I let them know I called the police when items were stolen of our front door and patio on the third floor. Our fridge has been freezing and leaking for months and has a large crack on the inside wall, per their maintenance crew, that is "normal"... I wasn't aware a properly working fridge leaked.
I would NOT recommend this complex to anyone, whether short term or long. The complex looks decent from the from the pictures and driving-by, they are outdated and have poor lighting, older appliances and little storage. The complex has a vast demographaic poplulation and is popular for younger people, especially ones that enjoy partying (I do too, but also know that after 10pm on a week night its time to quite down) and don't have jobs or live off of other means of income that don't require working. If you are a young professional, working student or anyone that needs decent rest without a frat like atmosphere, or even looking for cheap rent, this is not the place for you. One and only plus... Summerfield Golf course is very close and is a great small course to work on your short game!