We've been here almost a year and we're ok with it. The rent is reasonable for this area, and our apartment looks nice. The families are friendly. Lots of kids around and they get a little loud in the evenings, but if you have kids or don't mind some happy laughter, that won't bother you. We had a mold issue and the office dealt with it reasonably quickly and followed up to make sure the problem was resolved. We LOVE the pool! We used it until November, then started back again in February. It is heated year round, though, and the water really is pretty warm. It's not a perfect apartment, but compared to some others in the area, it's really very nice.
Negatives: right next to the expressway, it smells outside and is very loud sometimes. Limited parking if you do not pay extra to park in the garage. The doors are a little hard to get used to, you usually have to turn the handles the opposite way and it's righty loosey lefty tighty with the keys. The pool isn't heated very well, but I generally only use the hot tub any. Although these are minor setbacks and are something that you can get used to. I live on the third floor and during the summer we had problems with ventilation and it would get very hot. Positives: the design is attractive. the staff is helpful in the office. They used to have a handy printer but I think they took it out because it was becoming too expensive. It has a nice pool and hot tub. A nice gym. Complained about the door handle falling off to the front door, and they immediately replaced it. Courtyard to walk your dog.
Having spent 2 months, I must say it is a good place and at a good location (public transport and hitting the expressway). The office staff are responsive and get the work done. It serves the purpose!
Never rent this place, it increases the rental from 2500 to almost 3000 when we want to renew my lease after one year. Then we chose 3 months lease, it increases 10% again after 3 months.....
If I have a choice to put 0 star to it, I will do that thousands of times. I had my terrible experience in this apartments years ago, when I just arrived U.S. land, I rent an apartment unit here. But, I found bed bug in the unit, and found a lot evidence of bed bug nest, dead bed bugs bodies, etc, and my family also been bite by bed bugs for all around the arm and face. But, the most ugly thing is, when I went to the leasing office, they did not admit that's their issue, and they had tried to blame that on me, said I take the bed bugs to the unit. It's ugly, I found the bed bugs dead in the unit for more than months, which before I arrived U.S., how shame they were to blame that on me. I did not have any experience on rent apartment in U.S. at that time, if now happen on me, I will go to small court to sue them. So, very very bad apartment and veryvery poor management and services. Never think back to this apartments again. and strongly recommend to you: don't waste your time to move here, maybe lot of units already been spread bed bugs in the past year. Stay away from here.