Lori, a rental agent, had the maintenance man Steve enter my apartment without my permission to fix a problem that didn't exist. I only found out because he left a fraudulent work order saying he completed the repairs in my bathroom. I have lived here 3 weeks and my home has already been trespassed because Lori's fat fingers sent the maintenance man to the WRONG APARTMENT. I FEEL VIOLATED.
The best way to describe the office staff is arrogant, and frankly deserving of being fired. I moved in to an apartment that had problems from a hole in the screen door, broken blinds, broken kitchen window, missing screws to secure the AC vent from vibrating, burnt out lights and nothing was ever fixed. Their attitude is we have 3 days by law so why should we put in effort to make a renter happy. I had a leaking ceiling and nothing was ever done except lying to me that a professional roofer would look in to it. One did but only after the third lie and I made it clear I had the phone number of the corporate people they answer to, if you are familiar with the saying "If looks could kill" then you can imagine the encounter. It should also be noted in their lease there is a paragraph that says if during a final walk through if their inspector says nothing is wrong and just needs cleaning , they have the right to reevaluate his decision no matter what he says or has you sign. If you are crazy enough to rent here have the name of their corporate office on speed dial and video/photograph everything when you move in and move out.
I seriously cannot stand this place, the maintenance team takes anywhere from 3 days to 2 weeks to fix something and the grounds are never kept up. The apartments themselves are really gross, the first day I moved in the place was not clean and the office staff was and still is incredibly rude as well as unhelpful. Just stay away, if they seem like a good deal to you it's because they have to lower the prices to get people in here. But if none of this is a problem for you just know they have an insanely bad kid problem, kids of all ages starting from the time they get home from school run this place till about 7 P.M. They scream, blow whistles, ride every loud thing imaginable, scream, and throw trash on the grounds. The parents are absolutely no where to be seen and I have noticed it goes on in every part of the complex.
Why the pbbell management is not taking any action against the management people in the apartment office,after hearing this much report.The apartment office is not cordial at all.... Offcourse we dont have day to day contact with the office but still once in while if we meet them aslo they are acting so rigid.....I hope management will look into this and make a peaceful environment for all the residence.....