Cx service is horrible. The owners live on the premises but will take a while before they adress any of your issues. Not to mention the disgusting attitude the staff and owners have. I highly do not recommend Cordova Village for anybody who is sane. Multiple times while i was living there i had complete stranger to the complex knock on my door begging for money and continued to go door to door asking everyone for cash so they could get a fix. On top of that maintenece doesnt seem to notice the huge gaping whole in their fences. You could literally drive a golf car through one of broken fences. And i swear one of the owners which pretends to be security is so fould he is the reason I left. I was once speaking with him about a topic and because he didnt agree with what i was saying he walked away from me while i was in the middle of my sentence. Also be careful with the leasing manager trying to add things into the lease contract that are virtually not there. Ive asked multiple times for her to point out certain fines and policies that she just could not find. They are liars and watch for the maintence there has been reports of robberies that cordova will not investigate internally. TAKE MY WARNING, CORDOVA IS NIT THE PLACE YOU WANT TO SIGN A LEASE WITH.
I highly do not recommend Cordova Village Apartments for many reasons. First of all Cordova village has a huge German Cockroach infestation. I have lived at Cordova Village for a year and addressed the situation numerous of times and they had only sprayed the apartment once since I lived there. The infestation was so bad I could not cook at my own home because the cockroaches would crawl all over my dishes, food , walls, etc. I was also not comfortable going to the bathroom at night or showering because I knew I would have to kill a cockroach each time I go in there with a shoe or spray. It was absolutely disgusting!!!!! Another reason I highly do not recommend Cordova Village Apartments is because their maintenance men are thief's. I had let the maintenance men come in to my apartment to work on my AC unit and oven before I had to go in to work I had advised them to lock the door after they were done working in my apartments which they acknowledge. When I got home I was missing my TV, laptop, three suitcases and my jewelry box. I then called the police and filed a police report which I then took up to the leasing office the very next day. I had advised the manager at the leasing office and office worker Cassandra about my situation and the response from them was astonishing' and had responded in a very poor and unprofessional way. They said "Our maintenance men would never do anything to jeopardize their job and you have no evidence it was them. We have a lawyer and we will sue you for making false accusations against our company." I was so frustrated they did not try to do a further investigation upon their employee's so I walked out in tears so there was nothing else I could do. The last but not last reason I do not highly recommend Cordova Village is because it is a horrible neighborhood . Two robberies happened in the same month this year with a women losing her life over it. The leasing agents are not professional in any way always yelling at their tenants, coming in to your home often to "check on the place" without giving a 24 hour notice, you cant have a fish, bird , or reptile without notifying them and paying a pet deposit, if you don't pay your rent by the 3rd it is an automatically a $60.00 fee plus $10.00 each day after, its biggest one bedroom is 400sq feet, when I moved out and turned in my keys on time in a drop box but did not leave my name and information on it they told me they will charge me everyday they didn't have it in their system even though I was not staying in the apartment, they advertise a gym that does not work, the pool is filthy, the playground is broken and children are always playing on it which they can hurt themselves on, they don't have full size appliances in the apartment, the ac units hardly work and make the electricity bill sky high; also they don't replace the filters just have maintenance wash them off which is very unhealthy to inhale when not cleaned correctly or replaced, also when having so many cockroaches its bad for your health and cause you asthma, diarrhea, dysentery, typhoid fever and cholera etc. This place is a disgusting place to live and has a even more disgusting staff to deal with. Please never more here or you will completely regret it. It is not worth your time or money.
I just moved into this apartment and so far, the service has been outstanding! I personally worked with Briana. Just in case anyone who is interested in moving into the apartment complex, I highly recommend speaking with Briana. I had some issues with the application process in which my files were lost for a period of time. I was pretty upset. However, with Briana's help, she had recovered the files and had made up for the negative experience and more! This person is great at listening and communication. When she showed me around Cordova, she asked me what kind of apartments I was looking for and all the different floor plans. I remember being a little bit indecisive between two rooms and then finally deciding on one about 2 months before my move-in date. I wouldn't expect anyone to remember what my decision on the specific floor plan was especially when it seems like she was just casually asking me what I seemed to be interested in - I could barely remember my choice of floor plan! When I came in for my move in date, though, she remembered exactly what I wanted and let me know that she has been constantly making sure that there was a place available for me. She didn't even have to write or review her notes! Anyway, I am very impressed with Briana
.I lived in these pieces of s*** for 2 years. Maintenance was great, but that is the only positive thing I have to say about this this rat hole. Just walking to the mailboxes you'l find f****** syringes and meth pipes on the ground scattered about. The apartments directly to the west houses a group of skinhead tweakers and the apartment to the east houses tweaked out Crips. You will see tweakers running through the apartment complex throughout all ends of the night. It got a bit better since they installed the fences, but I had to get a locking gas cap even after they installed the fences because my neighbors were still siphoning gas from my car. DO NOT LIVE HERE, unless you like people f****** knocking on yor door to ask you for drugs at all hours of the night! WTF? I lived in apartment #420 so the neighbors just assumed I was drug dealer. If you are a meth head or if you like gang warfair this is the perfect place for you!
People here are unprofessional, they don't care how u live or if ur fridge is working, all they care about is there money!! Very bad environment for kids!! Police and problems here almost every day!