DO NOT MOVE HERE! Moved in on Sunday and got towed that very night. Ashley Vance is the manager and she isn horrible. I've talked to several neighbors and we all agree this place sucks. This management company recently took over and everyone hates them. If I had known this before hand, I would not have moved here. They're super nice and all smiles before you sign a lease. As soon as they have your money, completely unprofessional and incompetent. I didn't know you could review apartments, but check them out on yelp. Reviews are horrible. Find a place that won't find ways to hit you with hidden fees.
This apartment complex when it was Prado was wonderful, great friendly staff and an awesome maintenance team. Since Sofi has taken over maintenance requests get ignored or delayed for weeks. The landscape has gone down, with grass that is brown and wilted flowers that don't get pruned. There is no consistency of personnel in the office, they have been here since February and the manager changed, the office people has changed so many times I can't keep up. I have had a sink that drains badly for weeks and the office lady told me to just use the other bathroom. I pay rent for two bathrooms so they should both work. It is unfair for tenants to be caught in a lease with a company you liked and then change company but you are still bound. If a management company doesn't do their end of the bargain tenants should have a right to leave without penalties.
When TGM Prado was the owner of this community, I would have rated it 5 stars. The office personnel used to establish personal connections, the maintenance used to come by to fulfill all of your requests in a timely manner, and the grass used to be green and neatly trimmed. Since Sofi has taken over, the office personnel seem out of it, tired, and don't bother forging positive relationships, they can't even distinguish which apartment is which, for example, the apartment next to mine has installed an additional air conditioning unit, however, I received a letter informing me that I was not allowed to install additional A/C units and that it will be going on my file. In addition, tasks that you request maintenance to perform, take weeks to even be responded to. Also, the fresh baked Mrs. Fields cookies have been replaced by bland applesauce and trail mix. It used to be so nice here, my family used to be friends with the office personnel and maintenance, and we could enjoy everything here. I pity the amount of effort Sofi has put in to making their tenants happy.
Es un lugar abitacional muy comodo y tranquilo se vive vien
es tranquilo. y tiene todos los servicios