Before moving into a Gaslight Property I lived in an old, run down Italianate in the West End. It had no insulation and plumbing problems galore. It was heaven compared to Gaslight. The first Gaslight property I moved into was on Hillcrest Ave. in College Hill. While being shown it I was told that it was a quiet complex and a nice neighborhood. BS. I lived there for two months and between the domestic violence, gunshots, open air drug deals in the parking lot, and the hallways constantly smelling like drugs I demanded to be moved to a different apartment. After viewing several other place I settled for a building on Ludlow called Tudor Court. The apartment is nice and the location is great. What they failed to mention to me, and to everyone else who moves in this building is that they have an ongoing bed bug problem that their incompetent maintenance staff (they won't hire professional exterminators) is incapable of taking care of. I've had to throw out everything in my place that was upholstered and wash every piece of clothing I own, costing me a ton of time and money. Think they'll compensate you for your inconvenience? Get real. There is zero urgency to take care of your concerns on their part. You'll be paying what I would consider to be "premium" quality in rent. The service and amenities you will get are anything but. Run, don't walk away from Gaslight Properties. I wouldn't renew my lease if they cut my rent in half. It's the highest rent I've ever paid and the worst place I've ever lived. Save yourself a ton of misery and DO NOT RENT FROM GASLIGHT.
I moved to Spyglass about three months ago. I've heard terrible things about gaslight properties but Spyglass is different. Eddie the building manager is one of the best landlords I have ever had. Everyone I have met in the building is super nice. The maintenance crew were ridiculously helpful when i moved in. I was hesitant about the price but I am really coming to find its worth it. My only qualm is that the elevator breaks down a fair amount, they fix it very quick though. Can't be blamed for mechanical failure.Spyglass is Amazing! would definitely recommend this building :)
Shady, loud and gross. These are "low income" esque apartments at sky high prices. Dirty smelly hallways, ancient ugly unreliable appliances, discolored carpets etc.. I'm too embarrassed to ever have company over. Loud trashy neighbours that blast their music at FULL volume, screaming at the top of their lungs. When one neighbour finally stops another one will begin. I was often forced to crash at a friend's place or sleep in the back seat of my car out of sheer desperation for even a few hours of sleep. Call the office if you want, they don't care. Why should they? You're trapped in a lease and when you leave another sucker will take your place. READ THE REVIEWS! STAY AWAY!!
Gaslight used to be a pleasant local business, but have become one that takes advantage of students and operates with bullying policies toward its tenants. I first rented from Gaslight in the 2010-11 school year and had a 1 bedroom on Lowell for $525 plus utilities with a cat. At this point, they were fair and honest in all of my interactions with them. After leaving the country for an extended period, I moved into a different 1 bedroom in the same building, now the rent is $650 for the same included utilities and a cat. The value certainly hasn't improved that much and neither has inflation. Gaslight knows they are the biggest rental company in the UC area and is charging their tenants exorbitant amounts because they can. When I moved in there was a hole in the floor that took them weeks to fix. The hardwood pieces have been replaced, but no one has been back to stain them in 8 months. Other boards right next to the hole that I also asked to be fixed remain untouched. They are very weak and I am unable to put furniture there for fear of falling through. Their maintenance policy seems to be to fix things halfway and as cheaply as possible. They have begun ending leases 5 days before the month is over while at the same time jacking up rent prices. Renewing my lease would mean a 10% increase in rent. That would be $715 with a cat plus gas and electric. For a 1 bedroom. Seriously. There are much nicer 2 bedrooms in the Gaslight District going for that. They will not prorate the last month for those 5 days claiming that they have actually already factored those 5 days in and spread the difference across the 12 lease payments. Further, the lease specifies that 30 days notice must be given before moving out, which is understandable and pretty standard in the area. However, only two months after moving in they started calling me asking whether I was interested in renewing my lease. At first I found it just kind of bothersome and besides, how am I supposed to know that early whether I want to be around Clifton for another year? Since then, they have called several more times to ask the same question and I've given them the same response: "I don't know yet. The lease specifies that I must give 30 days notice, and that's what I'll do." I just got off the phone with them (May 6, 2015) in which they asked the same thing again and I have the same answer again. To this they said that they've already given me a substantial extension and they NEED to know in the next two weeks what my plans are. I explained that I was thinking about moving out but wasn't sure yet, and wondered whether they would work with me on avoiding any fees for ending the lease early if I let them know sooner. They won't. They continued trying to bully me into making the decision before I have to by threatening not to renew my lease even if I decide I want to stay. I called them out on their bullying and reminded them about the policy we both agreed to on the lease. As one would expect, they just got more threatening. If at all possible, DO NOT RENT FROM GASLIGHT.
Horrible place overcharged and was not clean when i moved in. No mention of bed bugs being in the building but i got them and then they didnt prorate my rent for the days i couldnt live in my apartment. Meanwhile, I am in school 2 hours from home and had to stay at a friends. Worst company you could ever rent from. Old, decrepit properties they call "Classic".