This place is HORRIBLE! Not only are the office staff and management rude, they ignore your phone calls and emails about any issues you have with your apartment. let me tell you the ROACH and SPIDER problems here are AWFUL and my sister and I are OCD CLEAN, that doesn't help! They don't do anything about this issue! I've had to take 3 days of work now for pest control to come cause they will only do it on Thursdays from 9AM-12, I have a cat & dog they both have been sick and brought to the vet 2xs now (but that's not there problem). Pest control does nothing the ROACHES are gone maybe 2 days and come right back! I went in to talk to Ubaldo Luna the Manager (numerous times) and he told me to get a lawyer! The pool area, garbage, and laundry room are disgustingly dirty! You cant do your laundry at night roaches will be crawling and flying at your head! Sit on your nice big balcony YEA RIGHT you will get roaches flying at you or flying into your apartment. Just last weekend there were angry tenants protesting outside there leasing office with signs/pictures of the roaches and spiders. I have lived here 4 months now and I have been trying to get out of my lease since week 3 of moving in!!! Parking there is NONE because they let 8-10 people live in a 2 bedroom town-home/apartment! Wish I never signed that lease! Still fighting to get out of here with no response from there legal team or upper management! STAY AWAY! FAR AWAY!
Horrible management. UBALDO LUNA is a sick psychotic retaliatory manager @ Adagio apartments at South Coast. He goes after women and evicts them when they refuse to participate to sexual needs. To top it off his inappropriate behavior is while working hours. Prime Group Has to confiscate his phone and belongings other wise they will find them selves a huge law suit waiting to happen pretty soon!!!!!!!!!!!!!!!!
It's not what is seems. Front area nice, but business office, things don't work well. They have computer so blocked you couldn't buy a disney ticket if you tried. You tube and other sites blocked but needed for school homework, meaning college and below. They wouldn't have to that if they didn't let under 18 in there without a adult. They are scared to enforce the rules at the pool (people use the pool who don't live there), business office (used by under 18 all the time and they open the door for them, and people who use to live there), gym (kids under 18 with many of there friends using for sport training). Parking, BIG JOKE! Where do guess park?? only 2 gates to get in and out of! What happens if a BIG FIRE happens...it's a traffic jam in the mornings. That complex is not designed to handle almost all the traffic in and out 1 gate. It's locked 24-7. Can't all 4 gates be unlocked at 6 a.m. and locked at 8 or 9 p.m. for the safety of the people living there. Security is a joke still. Clean up by office area but trashy all over the rest of complex. Dog crap all over, trash on grounds and left for days. Gardeners don't even blow trash out of bushes??? In stead of feeling safe i feel like I am in jail with no freedom. Things are fixed ok but cheap. God for bid you post something bad on face book, it can be erased, so don't be fooled there. Want to know what it's like to live there? Walk the complex without the management and talk to the people who live there. It's noisy, to many animals, dogs bark all night, kids are rude, trash all over the place, parking is a joke. Disabled parking (only 2) in front is being used by people who live there at night and there is very little street parking. The car ports are a trash dump, and need to have gravel sweep out...a grandmother's heel broke and she was hurt. This is the apt's responsibility to protect us, provide a clean surroundings and enforce the rules we sign and agreed to when we move in. I expect a good work out room with good equipment and it to be there when i work out, a computer where i can get to things i need for school and my use without going to office to have them do it for me or print it for me. Enforce your own rules, you guys walk by and say nothing to those who break the rules. Why post rules at the pool? No street clothes means no street clothes, kick them out. Be the example and that will keep the trash out!
Don't be fooled by the nice landscape.the year and and a half my roommate and i lived there we had 2 armed robberies and 2 other break ins. Santa Ana PD were there at least twice a week. 1 word to describe the staff and people there SHADY. I cant tell you how many times the office screwed us. 1 time i turned in a lease 2 months later they tell me that they never got it then they charge me another $300 a month. same thing happened with a rent check. oh i never got my deposit back after i left that hell hole. do yourself a favor and don't go near those Nazis.
Don't be fooled by their fake smiles...Cars & storage spaces get broken into, security is worthless. No assigned parking for your 2nd car. Great place if you don't like visitors, they won't find parking. Price of new lease went up dramatically. Got less than half of our deposit back & still haven't received the itemization after repeated attempts.