My apartment was flooded and get they still didn't bring any carpet and they are taking so long to fix this problem. I go from place to place to sleep and yet when they called they wanted to get their stupid fans. Instead of them to at least bring the carpet so we can rearrange the house they still didn't show up. I'm pissed and annoyed at the fact that they're taking for LIFE to get things done. I wouldn't recommend coming to this place: electric bill is high, water is high, have poor management, manager is very rude, etc. I would rather live in a box than in this apartment.
The apartments are horrible. The beautiful green grass has dog craps all over it. The dog owners don't bother to clean it up, and the are never any doggie bags in the little posts. Several dog owners walk their dogs off leash. In the state of the art gym, at least 2 of the 6 pieces of the equipment are not working on a given day. And the tv in the room is either off or the cable is frozen for weeks. A maintenance vehicle caught fire nearly two weeks ago, but the charred remains, soot, and glass are still in front of the apartment building. Someone knocked down the street signs months ago, and it's still lying on the ground. In the actual apartments, there is no insulation in the walls. So the heating bill is higher and the rooms are still cold. A person inside the apartment can hear people talking or walking around outside the apartment. There are little gaps and cracks along the baseboards, and my carpet separated from my floor the first week. Cold air flows through the light sockets and electrical panel. Plus the maintenance men pee on the walls and ditches in the open airs.
The worst place I've ever lived. People be aware that management posts those fake five stars ratings!!!! Once you move here, you will start hearing loud neighbors, smelling smoke of cigarettes through the vents...management does not do any inspection whatsoever. If you want to rent a decent and quiet place, do yourself a favor and move closer to downtown. Hated it!
Hello!! I have lived here since Sept 2011 and I must say I am happy. I put in a service request within three days it gets done, if it's an emergency it gets taken care of the same day. The staff is friendly. The neighborhood is clean and green. So what I had a spider or two...my apartment is located next to the woods...it is to be expected- at least I have never ever had any roaches...and they will come and spray if you put your name on the list. The space is nice, they provide adequate surface area, carpets were clean.... I would like to say this... If you want a luxury apartment with hightech anemities, 24 hour concierge, covered parking lots and all that jazz be prepared to pay for it...I don't understand why people want to live like the rich and famous and only pay 1000$ in rent....you are in Maryland...it is expensive up here...I'm from the south..I could get a 3bdr 2bath w/d stainless steel supercharged apartment for what I pay here for a 2brd/1bath..I'm not upset it is the way of the world. You do get what you pay for...you get too cheap with the rent you might end up living in a lesser attractive area. I like the property and unless a wave of slums move in and take over it will continue to be an nice place to call home...I love coming home to my apartment :)
This place is horrible! Buyer beware!! You get what you pay for!! First let me say this. I am a 25 year old, working professional, with no kids. I am pretty laid back and not much gets to me. So for me to take my time to even write this just shows how overly dissatisfied I am and hope others do not make the same mistakes!! I was looking for a scale down to my previous rental space in order to save money. But I did not want something that looked dingy or lacked customer service. Well, looks are to be deceiving!! When I first visited Hampton Hollow, I was greeted by Nicole. Very friendly, knowledgeable, and she was always in contact with me, returning my calls, and answering my questions throughout my rental process. After I moved in, she was gone, maybe 1-2 months later. It went horribly down hill from there. First of all, the neighbors are ghetto and rude!! One neighbor cut me off at the entrance of the property, then starred at me as I passed her, and then FOLLOWED ME back to my apartment. She proceeded to ask me if I HAD A PROBLEM?? yeah, so i just kept walking and pretended i was walking to a door other than my own. Luckily, that was the only experience I had with the neighbors (maybe she was having a bad day,maybe not) but i have never experienced anything like that before. It gets worst. My utility bills are ridiculous! The insulation is horrible and they need to invest in renovations. I live in the smallest unit 1 bedroom and my utilities run a average of $150-200 per month. Therefore, in actuality, I am not saving a dime by living in this dump! I have received several notifications on my door of break-ins and car thefts while I have been here and it seems like the police are here AT LEAST once a month doing some type of investigation. I work long hours though the week so I usually pay my rent using the drop box. In January 2012, I received a letter that they had not received any of my rental payments since November 2011. I moved in September 2011. So, immediately I went to the office to figure out what was going on. To my complete disarray, there is nobody there that can answer any questions. Nicole was gone, along with the other girl that gave me my keys. And the Property Manager was out on sick leave for the past two months. I still have no idea who the lady was that I talked to but she was no help in a VERY SERIOUS situation. I pay my rent with money orders (never again) and unfortunately i thought i was dealing with a trustworthy and ethical business so I left my money in the drop box without receiving receipt. I was interested in knowing why no one had notified me that they had not received my rental payments for 3 months in a row. No one could come up with an answer. When the PM did return (never contacted me even though I left my information and asked that she contact me immed. upon her return ) she was COMPLETELY UNPROFESSIONAL and frankly just had a plain ignorant attitude. I explained to her I needed my questions answered as we were talking about thousands of dollars that were potentially stolen from her business. I also questioned how none of the people working there when i made these payments were there anymore. She would not answer any of my questions and basically told me I just had to pay the money again. I understand that she probably gets the "oh i did pay speech" all the time. BUT if i am showing you proof from my bank account showing withdrawals and i have money order receipts, why are you not looking into it??? SO obviously, I have had to get law enforcement involved and they are conducting an investigation. Which is sad because I still do not have my money back and settled my account in the meantime so it would not effect my credit. Its just horrible!! I have never dealt with anything like his before and as soon as this is taken care of, I am out of here. I will pay the extra money to break my lease because this place is THE WORST!!!