Worst management I have ever seen. They are too rude for the rent we are paying. The rent is sky high for such a mediocre apartment and worst management. The apartment doesn't have good school and don't have washer and dryer inside. The maintenance is really poor and will take months to correct problems. The road light in Bidwell drive is broken for almost 2 months. Till now they haven't fixed it and at night times it is really scary to walk around the apartment. But still they charge a hefty rent which they don't deserve. I can't wait to move out of here. Don't move in unless you absolutely don't have a choice., You can get a better apartment and better respect in other apartments for the bucks you pay. The new management is worst.
I completely agree with other reviews here. The current pinnacle management staffs are very rude. They don’t think you are their customers instead they treat you as if they rented out the property for free. Lucky that I moved out of this property now. They never pick phone calls to answer customer queries and pretend like they are always busy. They shut off water 2 / 3 times in my block without any prior notice. It's really terrible and the management won't do anything about it. The manager doesn't talk to the customers when customer requests to talk with her. Note for property owner/pinnacle headquarters: You see more people moving out this apartment complex if you don't change the management staffs.
I am gonna make this straight and to the point: DO NOT MOVE HERE!!! Management is worst. They talk to you really good when you come here for home. Once you moved they never care for you. They come with all new rules according to their wish. Current management is really worst and they don't care for the residents problem. Unfortunately my lease is till DEC. I will for sure move out of here after lease. I don't recommend this apartment especially for the rent they are charging.
The worst complex I have ever been at, try to stay away if possible. It has been over 2 months and I still didn't get my deposit back.
I am living here for about 3 years. This place is at very convenient location. Close to BART, Foodmax, Target, Indian Grocery store and many other shops. The 2Bed apt (980sqft) very spacious and has good lighting. Bigger hall, walk-in closet, storage space and other things you need. The flooring in Kitchen and bathroom is wooden which is helpful during winter. Our unit is fully upgraded: new carpet, microwave, kitchen appliances, new bath tub, etc. Laundry is across our door. Rent is also lower comparatively and so we are happy. There are parking problems. There is a kids playground. The staff are no where close nice and friendly. Current manager is very rude and don't listens to residents' concerns or solves any problems. All they need is way to get more money out and stick to their rule book. I appreciate being legal but there is very thin line in being legally correct and being rude. I am stuck here for one more year. Previous staff and property management were really good, and with that impression I renewed my lease, and now I regret.