Run away from this place!!! Although management office comes off as polite and welcoming, the actual service that's provided is shady... I've had squirrels running around my bedroom ceiling and management hasn't done anything about it, even though I have put in many requests. I have been forced to sleep in my living room, because of all the noise the squirrels generate. They need to seal off any opening that the squirrels are coming through, but it doesn't look like they want to spend the money to fulfill their obligation!!! On the flip side, management takes every opportunity to penalize you. Even under difficult circumstances, they don't show any mercy. This would have been difficult but tolerable if they actually were the decent when it comes to providing service, but they're only focused on making money right away. They will tow your car for minor infractions without even giving it a second thought.....just horrible!!!
The area is nice and the staff is pleasant, but the maintenance of the property is horrible.
I have lived here since 2008 and it has improved a lot. They are always trying to make the place look nice...at least in my valley meadow ct apt. I love the birds and trees that make it like a country setting. The kids are very noisy but I like kids and it doesn't bother me in less it is late at night in the building. I don't like the cost of every little thing added like trash , fees, pet fee and a deposit, sewer , gas and water. Other places provide the free pool, trash, water, storage, sewer. All you pay is the gas and electric. They have taken our requests to lower the pool fee so that was great. Before arriving here, I lived in a place where the rent went up by 100 a year...so I think this place really is the best. If you have any issues please contact brandy at the maintenance dept and she will get it taken care of .
I currently live in Chartley and I think it is a good place to live. If you have a car it is even better though public transportation runs here because it is so far into the county it adds an extra 30 mins. Nevertheless, Chartley is clean, safe, and convenient. The rent is not too bad (although check your bill for consistency because charges will appear and make sure you listen during the lease signing.) This is kind of the ghetto of the county but it is still comfortable. It just seems that way because of all the of the other lavish houses nearby. I have NEVER had a bug or mouse problem. The only problem I have is that I THINK the leasing office stereotyped me. In a good way (it could be bad for others). Here's why. I have been to an apartment two buildings over from mine, it was really bad. I went to another that is connected to mine is it wasn't the same either (This was after I had already moved into my unit). I think they look at the type of person they think you are and place you (or show you vacancies) according to what they think you should have. So be persistent in seeing multiple apartments. The management is friendly but they made me uncomfortable by gossiping to me about other neighbors. :( Overall though, I have had an overwhelmingly good experience here.
Very kind staff. The apartments looked nice, just a little bit dated. For a development across the street for less money and newer apartments.