its the worst place i ever lived. neighbors blasting awful death metal from 9 am until midnight every single day. the office wont do anything even though they get one complaint after another about the death metal. instead they send some maintanence goons and claim the complaints about the noise pollution are false. nobody needs or wants to hear the death metal from 50 feet away this complex shuts off the water all of a sudden for "repair work". no advance notice to the residents or anything. there is nobody ever working on the water "repair work". how the hell are people supposed to prepare for this crap without any notice. it would cost maybe $200 at motg for the office to print out notices for all the apartments
zero stars for the experience. noise pollution 24/7/365 with garbage awful death metal. they need to have a security goon stationed at the office 24/7. because the rent a cop overnight patrol never does anything at all. leave a message and they never respond. they might respond 3 hours later if at all
We have been living here for 6 months, today we will renew our rental lease for another year. Here, it all depends what expectations you have! For us it is a decent place to live. We called the maintenance in one occasion, and they responded in a reasonable time. The management is respectful and neighbors are fair. I hope that we will not get disappointed in the future. Till now everything has been fine.
Here's an honest, thorough review of Stonybrook Apartments. I actually lived at Stonybrook for just over three years, and am moving out as of September 2015. I would rate this place a solid 2 stars - livable if you can afford it without roommates, but lots of negatives. Positives: 1. Location, location, location. This place is right smack in the middle of north-central Tucson, and is honestly five minutes from anywhere you would need to go. There are nice restaurants in the area, a grocery store across the street, and UA is just a couple miles away. 2. Price. I lived on the bottom floor and paid about $575/ month after all utilities, including internet. It's hard to find anywhere else in that price range, believe me. 3. Little to no noise. I lived about as close to the pool area as possible and I never once made any kind of complaint about noise. Don't expect any major parties or loud neighbors - the majority of the apartments only have one resident. 4. Parking is pretty good. I lived in some complexes where you had to park half a mile from your front door; there is plenty of parking very close at Stonybrook. 5. The apartmenst themselves weren't bad at all - kept in excellent shape. Negatives: 1. Front office shmucks - I probably should have given this review 1 star purely because of how bad the management at this place treated me. Realize that this place is run by Scotia Group, a large apartment homes managing company here in Arizona. They hire minimum-wage college students to run the front office, and these kids simply don't know how to manage hundreds of residents. When you ask to talk to the owner, "Renee", she simply gives you a speech that she has memorized according to your current problem. Renee actually spends the vast majority of her time smoking cigarettes on the back porch and talking loudly on her phone. Additionally, rent bills consistently showed up in the mail on the day they were due, or a day or two beforehand if you were lucky, yet they would charge a $75 late fee per day if it was not paid that day. And on top of that, rent went up about $80 during my 3 years there. Overall, don't expect any special treatment once you're a resident. 2. Make sure you don't live on the bottom floor. Probably the biggest complaint residents had with this place was the flood/drainage situation. I was right in the middle of the big flood that hit the area a few years ago - my whole place had a couple inches of water in it. But to be perfectly honest, that situation wasn't their fault - it was an unusual microburst where something like 3 inches of rain fell in half an hour. Every home within a mile radius flooded, including the local Walmart and Best Buy stores. Stonybrook actually hired a guy that day to come in and clean up everyone's place, and it was all over in a couple days. Simple solution: just don't live on the bottom floor and you'll be fine. 3. Don't try to break your lease - they'll wreck you with fees. I'm assuming this is a common thing with apartments nowadays, but I asked to leave three months before my lease was up and they were going to charge me over $2,000. 4. I lived next to a total jerk for three years, so that wasn't too fun. Might want to avoid Tony in building 1 if you don't want to get looked down upon for being a human. 5. They allow some homeless guy to swim in the pool for like 4 hours every day - isn't there a point to a community being gated? 6. Speaking of gates, the front gate was broken for about 2 years, and the side gates got jammed shut almost weekly. I often had to park a block away and walk in to my place because the gates were all broken. Got kind-of old after like the fifteenth time. Looking back, Stonybrook served its purpose as a nice place to crash after class, but I probably should have moved on after a year. 2 stars at best.
They should change their name to "Shadybrook". I lived in these poorly made apartments for 1 year, hated almost every second of it. Just to give you an example of how poorly made they are; I could hear my upstairs neighbors using their restroom from my kitchen. And I'm not talking them flushing their toilet, I'm talking full blown taking a piss in their toilet... from my kitchen. The main thing that makes Shadybrook shady though would be after I rode out the 1 year lease and left that God forsaken crap fest. I scrubbed that place down, replaced things that I couldn't get spectacularly cleaned (example; the oven racks). The only thing damaged was the carpet and that wasn't even my fault, it came up when I paid for the carpets to be cleaned, which I TOLD them that happened. Anyways, they wouldn't do a walk through with me, due to new management the manager does the walkthroughs... alone. I received my "reconciliation" for my deposit a month later. I was charged for the carpets (which I suspected would happen), two months of water that I "didn't pay" even though it's TACKED onto your bill, and almost everything in my apartment. Everything. The oven racks I replaced, the dish washer racks in the dishwasher that I NEVER used, the sink stopper that I reported when I moved in that it didn't have one. They even replaced a door that wasn't even damaged! So, on top of them taking my $250 deposit, which I already expected they would to cover the carpets, they charged me $107 on top of that for repairs and replacements that didn't need to happen! If I could give this place Less than one star... I would. In a heart beat I would. If you're looking for crappy apartments, at an unreasonable price and you're looking to get completely f**ked in the end financially. This is your dream home!