Here's an honest, thorough review of Stonybrook Apartments. I actually lived at Stonybrook for just over three years, and am moving out as of September 2015. I would rate this place a solid 2 stars - livable if you can afford it without roommates, but lots of negatives. Positives: 1. Location, location, location. This place is right smack in the middle of north-central Tucson, and is honestly five minutes from anywhere you would need to go. There are nice restaurants in the area, a grocery store across the street, and UA is just a couple miles away. 2. Price. I lived on the bottom floor and paid about $575/ month after all utilities, including internet. It's hard to find anywhere else in that price range, believe me. 3. Little to no noise. I lived about as close to the pool area as possible and I never once made any kind of complaint about noise. Don't expect any major parties or loud neighbors - the majority of the apartments only have one resident. 4. Parking is pretty good. I lived in some complexes where you had to park half a mile from your front door; there is plenty of parking very close at Stonybrook. 5. The apartmenst themselves weren't bad at all - kept in excellent shape. Negatives: 1. Front office shmucks - I probably should have given this review 1 star purely because of how bad the management at this place treated me. Realize that this place is run by Scotia Group, a large apartment homes managing company here in Arizona. They hire minimum-wage college students to run the front office, and these kids simply don't know how to manage hundreds of residents. When you ask to talk to the owner, "Renee", she simply gives you a speech that she has memorized according to your current problem. Renee actually spends the vast majority of her time smoking cigarettes on the back porch and talking loudly on her phone. Additionally, rent bills consistently showed up in the mail on the day they were due, or a day or two beforehand if you were lucky, yet they would charge a $75 late fee per day if it was not paid that day. And on top of that, rent went up about $80 during my 3 years there. Overall, don't expect any special treatment once you're a resident. 2. Make sure you don't live on the bottom floor. Probably the biggest complaint residents had with this place was the flood/drainage situation. I was right in the middle of the big flood that hit the area a few years ago - my whole place had a couple inches of water in it. But to be perfectly honest, that situation wasn't their fault - it was an unusual microburst where something like 3 inches of rain fell in half an hour. Every home within a mile radius flooded, including the local Walmart and Best Buy stores. Stonybrook actually hired a guy that day to come in and clean up everyone's place, and it was all over in a couple days. Simple solution: just don't live on the bottom floor and you'll be fine. 3. Don't try to break your lease - they'll wreck you with fees. I'm assuming this is a common thing with apartments nowadays, but I asked to leave three months before my lease was up and they were going to charge me over $2,000. 4. I lived next to a total jerk for three years, so that wasn't too fun. Might want to avoid Tony in building 1 if you don't want to get looked down upon for being a human. 5. They allow some homeless guy to swim in the pool for like 4 hours every day - isn't there a point to a community being gated? 6. Speaking of gates, the front gate was broken for about 2 years, and the side gates got jammed shut almost weekly. I often had to park a block away and walk in to my place because the gates were all broken. Got kind-of old after like the fifteenth time. Looking back, Stonybrook served its purpose as a nice place to crash after class, but I probably should have moved on after a year. 2 stars at best.
They should change their name to "Shadybrook". I lived in these poorly made apartments for 1 year, hated almost every second of it. Just to give you an example of how poorly made they are; I could hear my upstairs neighbors using their restroom from my kitchen. And I'm not talking them flushing their toilet, I'm talking full blown taking a piss in their toilet... from my kitchen. The main thing that makes Shadybrook shady though would be after I rode out the 1 year lease and left that God forsaken crap fest. I scrubbed that place down, replaced things that I couldn't get spectacularly cleaned (example; the oven racks). The only thing damaged was the carpet and that wasn't even my fault, it came up when I paid for the carpets to be cleaned, which I TOLD them that happened. Anyways, they wouldn't do a walk through with me, due to new management the manager does the walkthroughs... alone. I received my "reconciliation" for my deposit a month later. I was charged for the carpets (which I suspected would happen), two months of water that I "didn't pay" even though it's TACKED onto your bill, and almost everything in my apartment. Everything. The oven racks I replaced, the dish washer racks in the dishwasher that I NEVER used, the sink stopper that I reported when I moved in that it didn't have one. They even replaced a door that wasn't even damaged! So, on top of them taking my $250 deposit, which I already expected they would to cover the carpets, they charged me $107 on top of that for repairs and replacements that didn't need to happen! If I could give this place Less than one star... I would. In a heart beat I would. If you're looking for crappy apartments, at an unreasonable price and you're looking to get completely f**ked in the end financially. This is your dream home!
Don't rent here! This complex is falling apart. 2 weeks I moved, coming back to the apartment to find out the apartment flooded because a water line under the bathroom sink busted. All my things damaged from electronics, tv, computer, home theater, up to college books clothes shoes and furniture. Also everything was tossed to the patio without my consent to put their carpet driers in. Also right now I'm paying a debt collector because they claimed damages on the other unit they later moved me into and the electricity of their carpet driers. I've lived in apartments all my life and this one is the worst one ever. Just when they show you the place you're about to rent smell the mold in the air. There's a lot more bad things but these are the worst of what happened to me in there. STAY AWAY FROM STONYBROOK OR ANY OTHET SCOTIA GROUP RENTAL PLACES.
these apartments are the worst apartments I have ever lived in they mess up your credit charging you for damages that where already there before even moving in, our apartment flooded and all of our things were ruined even my shoe collection. they acted really nice when all of that happened saying they would help us etc. but after it was all over they turn around and charge you for the damages you didn't even do my bf is now in debt with them after 6 months already having moved out . DO NOT GO THERE "CAUTION" THEY WILL RUIN YOUR CREDIT AND SQUEEZE EVERY DOLLAR THEY CAN TAKE OUT OF YOUR POCKET!!!!!!!!!!!!!!!!!!!!!!!!!!
I highly recomend finding a different apartment. Moved out a year ago, and after checking my credit report found out they have a collection out for $500 for cleaning aparently, the place was the same when I left as when I moved in.. They never even attempted to contact me I would have gladly paid. They do have my phone number on file apparently its easier for some to call the collection agency then thier tenant. Very incompitent and lazy managment to say the least. overall very lousy apartment stay away from this one!!