Mar 29, 2016
Update: They have improved everything since last year (the manager has changed and the staff are very nice now). We had an issue with our dish washer and they changed it right away. I suggested they make the package delivery automated and they have just recently implemented a new convenient 24/7 package room and delivery system. They renovated the heat system; we have had heat and hot water everyday during last few months and this year the heat bill was decreased significantly. --------------------------------------------------------------------------------------- Worst apartment I have ever lived in! I don't know what the management is doing; you just see the staff changing like every month! and they seem to be doing nothing! They only "sometimes" take care of new tenants and once you start living here, nothing is taken care of. When we applied for Carlyle they asked for application and reservation fee to lock the price; they said they will contact us if a unit becomes available; and then nothing.... we called after a while and they said the leasing staff has changed and we cannot find your application! We had already lost our opportunity to go somewhere else and we felt being fooled for paying those fees upfront...... anyway, we ended up in a unit not similar to what we had reserved.... And now as a tenant, you could guess you would not get any service! The mailing room hours is ridiculous and changing everyday! Even if your package has been signed by one of the staff with a good chance it will be lost; they not only won't take any responsibilities but seem to be bothered when you ask them to look a second time. I ordered a "surface pro laptop" once and could only found it by chance thrown on the floor in the middle of the common room! No notice.. nothing! I was just soo lucky! The maintenance staff never repaired anything; we just learned to cope with things or repair ourselves! They don't tell you how much on top of the rent they will bill you; but literally you have to pay $200/month more than your rent for heat, trash, water, sewage, service, etc... and the heat is shut off randomly many days during the winter (like 5,6 days/month at least). Many days, the hot water runs cold when you are taking shower. The staff just pretend everything is going smoothly and you are the only one who looks frustrated; I have lived in several apartments before and never complained. I lived in Broadview for two years just on the other side of the street and it was just so much more organized and welcoming. The only reason I moved to Carlyle was the washer/dryer inside the unit and the bathroom being outside the bedroom but I shouldn't have done so!!!!!! Forgot to say, it's expensive for no reason!
Jan 12, 2016
My 2 bedroom, 2 bath apt here is the largest, most expansive apt I've ever lived in. The living room alone could fit a studio apt at another building, each of the bedrooms has tons of free floor space and huge closets, and there's a phenomenal view from the porch. That's right--there's a porch! I spent nearly my whole first summer here sitting on the porch working. It's extremely peaceful and, once again, a very large area. Maintenance is really responsive to any issues that do arise, especially if there's an emergency. Also, the wifi here is exceptional. Overall, I'm really pleased.
Jan 08, 2016
It's a great community of residents, located in a park like setting. It's close to shops, restaurants and public transportation. The apartments are spacious with open floor plans, great natural light and a secure, well maintained building. The staff is always professional and quick to respond to any resident inquiry.
Dec 16, 2015
love the community. The building is diverse with many international students. Love the staff, too. They are so friendly and make me feel like home
Jun 24, 2015
Great location - easy to walk to shopping and restaurants, Johns Hopkins University, and the bus downtown or to Towson is within easy walking distance. Mike, Rasheed and Stacy in the front office are friendly and prompt, and Michael and Tommy in maintenance are always available.