This place is horrible I've been here since March and for the last 5 months I have been dealing with mold in my masterbath. So I had to move everything into the other bedroom. I've been paying for a 2 bedroom 2 bath and have only been able to use one. I've called management but the resolution they come up its every time is to paint over the mold like that kills it I have now taken photos of the mold. No one in management cares because management changes every other week. That's not the only issue the gate keys and gym keys don't work so advertising 24 hr gym and gated community is a long shot the gate is always open. They suck I wouldn't recommend these apartments to anyone. I recommend you stay away from this expensive pos. Not worth it
I moved in Jan 2014 and it's been a not so pleasant ride. The office staff was very rude and condosending, I too had all the issues with the roof leaks and work orders. I decided to give it one more try this month when I went in to pay my rent. I asked to speak to the manager and to my surprise I was greated by the new manger asking how can she help... I went on about how my issues were never taken care of and how I wanted to move out at the end of my lease. She then asked me if I would allow her to give it a shot, she said " can you give me a chance to make things right " I said "ok" after all what can I loose right? I've heard this b4.... Anyway, long story short, when I arrived from work the next day , there was a piece of paper laying on my kitchen table with the writing "Completed" on it.. I went to go look at my tub and it was no longer leaking and the Sheetrock repair on my ceiling was fixed! All I can say Thank you !!!
The people here are nice & the girls behind the desk are really beautiful in the leasing office. Behind them you can see the entire city. All these things are enough to sucker someone in. While living here since April of 2015 there was a break in right in front of my apartment. Shattered glass littered the parking lot for a week with what I assume to be a car that was broken into. I called maintenance several times to fix a dryer issue and this is the second month since I've informed them of the issue with no service yet they say it'll usually take 48 hours.They had pest control come into the residence to supposedly fix any critter problem but mice have chewed their way through the wall and have been tearing apart my garbage. I hate this place. Check other options before committing to Vista Shadow Mountain.
Horrible horrible DO NOT LEASE HERE . they are bad about everything I've been living here since July and I've had a leak and have been to the office so many times I've called all they come and do is look at it and say they will be back and they never come back.one of my cabnits is messed up and guy came tore it off and said he would be back its been nearly 3 weeks and yet he has not came back other guy came to take a look at it and said he would be back and neither did he come back IAM NEAR TO THE POINT WERE IAM ABOUT TO BRAKE MY LEASE ! That's how bad it is living here.I pay 663 for a one bedroom. And it is complete mess. I had fleas at one point that got fixed right away. Asst manager Tina is rude . PLEASE WHATEVER YOU DO DONT LEASE HERE YOU WILL REGRET IT . I wish I had read reviews before moving in.
Terrible terrible place. Management is a joke at this point. Prices continue to climb without anything new in the complex. Maintenance varies and management is impossible to contact. Read any review recently and you'll see what I'm talking about. Stay away. Plenty of available and much more reasonable apartment complexes in the area. Definitely do you research before signing a lease. Ridiculous fees.