I love living at this community! The hallways are cleaned regularly, the metro is in walking distance and the building has a plethora of Amenities. I think my favorite is the Movie Theater! The office staff here is amazing! Always ready to assist and very personable! The property manager even stayed a few night at the community during the snow storm to ensure the residents were taken care of! Even going as far as to hold a small resident gathering in the community room to get people moving! My favorite apartment community so far!
Mosaic Metro has one of the best customer service experience I've had in DC period. Working with Niki and Kayla from my inquiry to my move in, they were not only professional and responsive, but they had such energetic and positive attitudes which felt like a breath of fresh air. I firmly believe in giving my best, but I can't deny wanting it back and Mosaic is where you can find an example. Even watching the tenants entering the office, I could see that the relationships were personable and every interaction, again positive and caring. This told me that their initial impression was not an act, but that they were honestly scenciere and cared about every experience and every need of their tenants. This is why I am now doing what I never do, leaving this public comment! They deserved it. All five stars. I was very happy seeing the property clean, up kept, and secured. Most of all the convenience of the location is most efficient for busy professionals that are short on time and would need a specific level of accessibility in order to maintain their personal needs regarding time at home and at work. Trust me, it all matters and makes a difference either in the beginning, middle or end of your stay. It's tough out here in the apartment leasing world, but I am so glad I checked out this specific place for myself, so my best advice is, go there for yourself before signing any other lease! Thank me later!
Mosaic at Metro has been an absolute joy to live at. Wonderful young ladies working in the office, are always pleasant & accommodating, as well as vigilant with maintenance & service. The whole staff is polite, & are knowledgeable about what's going on in the community. I would highly recommend this community to anyone.
I think the negative reviews on the site must be from the competition. The service at Mosaic is excellent. There are no hidden fees. Parking is 50/month/car. Try parking at a complex a few miles down the road in DC and they charge 135/month/car. Staff is friendly and helpful. They respond to repairs in a timely fashion. It is simply a well managed complex.
The team at Mosaic at Metro have been very accommodating and made my experience thus far amazing. Community events and Community upgrades are always communicated via email. I would definitely recommend moving here not only for the convenience but for the super staff.