I'm giving such a low score based on how paper thin the floors/walls are. I'm a top floor resident and I can hear and feel the residents living below me. Noises you'd expect to hear on the bottom level. It's ridiculous how loud they are at all hours. I hear when they get home, slamming cabinets, running through the hallway (which shakes my entire apartment), slamming dresser drawers, etc. I moved to the top floor to eliminate this. Don't even get me started on how loud the entryway is. Every noise echoes. People slamming their front doors, kids crying, stomping, music, talking, etc. You will hear it all in your apartment. Pay the extra money somewhere else. Your rent gets raised 50 plus every year here and its not worth it. People smoke pot in their apartments and it comes through the vents. I have small children and this is totally unacceptable. People blare music in their cars in the parking lots in the early a.m. They have bingo and movie nights here which is nice but I should be able to enjoy my home and I'm miserable. I unfortunately had to unhappily resign my lease but next year I'll be buying a home. I've thankfully never had a bug problem or an issue with maintence. Securities nice here; if they had a number to reach them on. I'm consistently calling non-emergency to the point I have them on speed dial.
I did not even want to give one star this place is a absolute joke my son has had nothing but issues here safety issues even had his tires slashed with razor blades absolutely ridiculous he since moved and now they're coming after him for more money because he broke the lease and wanted to security guards sexual comments towards his girlfriend and the office didn't want to hear it because their offer there so don't move here you will be sorry I didn't even want to give this place 1 star they don't even deserve that
I wish there was an option for NO stars. This is the worst experience I have ever had with an apartment complex in life. For starters if you are looking for a safe place for yourself/family esp with kids, I advise you to keep looking. For the one year of my lease there were several people locked up for major crimes living in that neighborhood. I literally paid my last months rent and didn't live there not 1 day because of the wreck less behavior of other tenants and my surroundings. There was one day that I pull up to my front door with my 1 year old daughter in hand and there were 10-12 police officers mauling a guy to the ground. His car had been shot up with him inside it. He had crashed and fled his vehicle in an apparent attempt to save his own life. I have also walked out of my apartment door to blood being splattered a wiped across the steps,doors and walls, and my neighbors being drunk sleeping outside. All in all if there are any other choices or decisions for other places to live please reconsider!!!
Worst apartment complex I’ve ever rented from, I have been dealing with water issues for two years. Just recently I went on vacation, and when I came back there was mold all over the bedroom wall, bedroom carpet and in the dining room carpet and baseboards. Management and maintenance came over and replaced the sheetrock in the bed room and the carpet in the bedroom but did nothing about the mold in the dining room even after I sent pictures and threatened about calling the health department. I called and emailed both the tenant relations manager and property manager who said they would be out to perform their own inspection on the apartment but they could never make the time. I was able to get the health department out to do an inspection which she pointed out several things I was not aware of. I scheduled a move out inspection with the assistant property manager at 9:30AM and she never showed up until I walked to her office and at which time she told me “I didn’t know you were waiting”, so I thought why did I make an appointment? She came to the apartment and told me I was going to be responsible to replace the carpet because she claims that walking on the carpet is not wear and tear it could not be brought back to life, whatever that means... I called two years ago when I first moved in because the bathroom sink drain never actually drained; it would just over flow under the sink but never received a call back about it. This place is like living in college dorm. The neighbors don’t care about other tenants. Just a few weeks ago there was a shooting here which management released a letter that stated your safety is your own concern and we take no reasonability for what happens here. So I’m guessing they will just rent to anyone that walks through the door that can pay rent. They have a complete disregard for whoever lives here. I had a neighbor that lived above me that would fight and scream at 3AM, management said they would look into it. Nothing was done until I had to personally call in to get cop had to show up for the disturbance. Neighbors bang their car doors into other cars and play music late at night. Security is joke, these guys sit in front of the basketball court or at the management office, I never see them actually patrolling and good luck getting their cell number in case you have an issue. Please don’t rent from them. Rent seems cheap but goes up and up, before you know it you’re paying just as much as a nicer apartment complex.
As a Vietnam Era and Cold War Veteran who has served our country I can tell you the team of young girls who run the leasing office have no respect whatsoever for veterans. Specifically, they think the patriotic salutations for our troops on my door at 7850 Bruton #B are just for "the Fourth of July." On 20 July 2015, the mailman knocked on my door with a certified letter from the office--just 2 blocks away--informing me that I was breaking the lease by infracting on rule number 10, claiming that my "decorations" are not clean and not organized. If my decorations were at all dirty, it is because they have turned the nice, wide grassy area between the building into a clay mud bath. When it is dry the lawn guys mow the reddish sand and eject particles and dust everywhere; when it rains (which has been often lately) the clay sand turns into mud that is not unlike adobe, meaning it sticks to everything and dries solid, almost rock hard. In my particular area the walkway has large depressions which become small lakes when it rains and they are really one muddy mess. Finally spots of new sidewalk have been laid but the depressions have not been corrected. Yes, they had to replace some sidewalks because just recently the whole outside was destroyed with mass-grave size holes, mountains of clay sand containing cinderblocks, pieces of brick, chunks of old clay pipe, and even pieces of old railroad ties. The place looked like a war zone! All because they were upgrading the sewage system, but were taking forever. (According to the Villages newsletter it was supposed to be finished by the end of April.) This mud bath comes up to about 18" from the window of my shoebox, uh, "garden apartment" (read "mud pit apartment") so I decided to try to make something pleasant out of the dead zone mess. I turned on the white lights on my 24" artificial pines which had been there since November. (I installed the artificial greenery because they tore out the holly bushes when they installed a Mitsubishi ac/heater unit--and they also spliced off the electrical receptacle just below the window--I only have 4 and they never repaired it. But I digress.) The white lights were part of my red, white & blue lighting scheme as I have visible red and blue light inside. They were also spraying for non-existent bugs at the same time. We are retired and live there 24/7 so it is crowded, but livable. But we had to empty the kitchen and bathroom for the bug man, so we put stuff outside secured in brand new totes by the Mistubishi for just a day, but Deirdra Henderson, the so called Resident Relations Mangler, decided she was she was going to send us that certified, threatening nasty-gram the very next day before we had time to put the stuff away. There's more, but this is getting long...