this is the worst apartment ever. the place is always noisy, the walls are thin, there are bed bugs and roaches everywhere. the concierge service is never there. they misplaced my packages many times. it's not worth the price. rent elsewhere
I liked it here until recently when I noticed that I am getting bit every morning and saw my derm only to find out I have bed bugs. I called Management and spoke with Theresa who rudely told me that I have to pay $350-$375 for treatment b/c it's in my lease. I sent an email to Mary Alice Haft, Sr Property Manager on May 6th and she never responded, but has had time to send an email to residents that new carpeting is coming. Shouldn't they be concerned with the bed bugs if it could potentially impact other tenants? I am continuing to take pics of my bites and will document all efforts to reach the property manager. Don't waste your time moving here. I understand every complex has issues, but it's not the issues that stand out. It's how you address them.
If I can give this place a negative star, I would. There is a reason why only 60% of the apartment is occupied. For the price, I could have rented elsewhere. I can't wait to move out after my lease expires. Pros: close to downtown, always seeing people going in and out Cons: dirty, hallway floor smells bad, carpeted floor creeks, the walls are thin and you can hear your neighbor at night, concierge is really incompetent, it's always too hot or too cold, your cars get towed for no reason my roommates and I are moving across the street
I also had most of same problems here for 18 months. Car towed out of the spot I paid for in the middle of the night by the shady towing contractor. Shoddy renovations, including some scary looking electrical work, dishwashers not installed properly, and refrigerators that don't close because they didn't put the cabinets in straight. You pay $2000/month and get treated like a deadbeat by the management office A building manager that never speaks to residents or picks up her phone unless you call her bosses at the parent company first. Leaving the dog areas disgusting Construction that went on forever. They got rid of the concierge company that actually opened the door and helped people and replaced them with security guards that play games on their phones 24/7 and don't even help with the heavy doors when the older residents need it. And last but important: You have to fight with them to get your deposit back, so its a good thing small claims court is right down the street.
I can't wait to move out of this place. I am officially disappointed. I was so excited to live here until I soon realized that every review I read prior to my lease with The Point was true. I always like to give people the benefit of the doubt, but in this case, I wish I had listened. PLEASE BE ADVISED that rent may be cheaper, but they will charge you someway and somehow. If you get locked out of your apartment, they charge you $75.00 lock out fee each time you lock yourself out. When I signed my lease, I provided my car information and was provided an individual spot in the garage. The cost per month is $120.00, ridiculiously expensive. I woke up one Saturday morning to find my car towed due to the hang tag not being visible. I had to cancel my Saturday plans and call for a taxi to take me to the tow lot where I paid an additional $130.00 to get my car out of the tow lot. I paid around $250.00 that month for my car parking due to the towing. Does this even make sense when my car information is specifically designated to that spot? When I asked the apartment complex for a refund since that is MY DESIGNATED SPOT, they just said "we apologize, but we cannot offer you anything since your tag was not visible". Such crap. I feel so cheated in my own home, don't say I didnt warn you.