My fiance and I rented a one bedroom loft apartment and were ready to move out within two months after moving in. Whoever planned and mapped the housing/parking layout seems to have done it under the influence of stupid. Unless your building has vacant apartments and the rest of your neighbors have a maximum of one car, you will not be able to park near where you live. Don't even bother inviting friends over, because there are only 10 visitor spots throughout the complex and frequently you will find yourself dealing with the following conundrum: "stayed at the office late, coming home at 8:30 PM on a weekday and all I see are open visitors spots...well, F%#&" OR "friend comes over Saturday to a sea of available parking spots, but all of the designated visitor spots are taken...well, F%#&". There is no slap on the wrist for parking in a visitors spot as a tenant. You will have your car towed. You will pay $160 to get it back. Couldn't find a spot in your apartment block? Too bad. Their 24 hour maintenance line is not as convenient as one would hope. When you call, you are calling into a center that submits a service ticket to be taken care of at the convenience of the Avalon service crew. They don't offer a 24-hour-maintenance services as much as they offer a 24-hour-talk-to-someone-who-will-then-hopefully-submit-an-accurate-ticket-that-may-or-may-not-then-be-resolved-in-the-next-24-hours services. So go ahead and plan to take the day off if you want to be present for the service people to come resolve whatever issue you have. If you are looking at renting their loft apartments, keep this in mind - you will love how much light gets in when you first tour the promising space, however, you will not love how much it will costs to keep the terrarium cool in the summer and warm in the winter. Three of the four walls that surround you are 90% windows. Poorly insulated windows with visible cracks that let out the cool air/heat. The 2014-2015 winter will forever be in my memory as the winter where I substituted sweatshirt and double layer sweatpants for pajamas because the average temperature in our apartment was 65 degrees. Also, if you need to return a package or ship something out, do NOT, by any means necessary or unnecessary, opt into their seemingly convenient "just drop it off at the office and we will ship it out for you". They lost my packages. Twice. And no, I did not receive any financial compensation for the money lost both times. Finally, the end to your lease is here and you are happier than a kid on Christmas morning. You found a new apartment. Much better, more convenient and so much bigger. After living in one of Avalon at Traville's desolate boxes, you can finally breathe easier knowing that you will no longer be tucked away in the woods where if you are murdered, no one will hear you scream. You can see the finish line. You submit your notice to vacate form to the leasing office with a huge smiley face signature, a symbol of the joy and excitement you feel now that you finally leave the crate you've begrudgingly called home for the past year. One of the leasing office employees will come to do a preliminary move out tour with you. DISREGARD EVERYTHING. Pay them the ~ $200 for the hassle free move out and call it a day. Do NOT try to clean up yourself. Do NOT waste time or money cleaning the carpets. Do NOT, at any point, give them the option to financially rape you after you leave. Because rape, they will. We spent two days cleaning the apartment, especially the carpets. When we turned in our keys, we were told not to worry about anything, they will take a look at the place and let us know if they need to do any further work before they do so. LIES. A month and a half after our move out date and three unreturned voicemails later, we are notified by Avalon that we owe them cleaning fees since they blew through our security deposit replacing carpets that did not need replacing. Thanks, Avalon. You are the worst.
Spacing is horrible , the apts are on a road with lots of traffic and you get no sleep because of the fire station is right near it!
The apts are ok and good size. But they are very expensive and you paid all utilities electric, gas, trash, water, sewer, etc. I was living on the third floor and I will not be able to have friends never, because the neighbor downstairs has 0 tolerances, Sunday’s around 3 pm when i have friends at home , once in a while she started with her broom knocking my roof. Very Very uncomfortable. Also I can’t never celebrate any birthday or have friends after 10 pm bc she call the police. I have friends for my bday Saturday night and she call the police at 10:15 pm, so I have to go another place was paying over $ 1800 for one bedroom apt plus everything and I felt like a jail because I can't do anything at my home. But the worst think was when I moved out, the manager wants me to clean the carpet, she asked me to clean it professional....so this is my expense?? Or there expense? I use to work in property management for long time, and all the time that i did an inspection when my residents are moving out, i check everything is good but i never asked then to clean it professional anything bc that was our work and expense. This is really crazy. maybe she will asked for paint?? I was living alone, just small spot that I can clean with my hands. This company and this apt are just crazy and so pricey! Think three times before you move here. Thanks God I bought my own house.I was living at 14103 Stanwood ter apt 301 Rockville, MD 20850.
Don't get caught in the game I did between the onsite leasing office telling you one thing and the billing office telling you something different. The onsite leasing office told us when we wanted to get out of our lease a month early (because we bought a house in the area) that it was no problem and told us the date to pay through. So we rushed to get out of the apartment to give them time to get it fixed up and turned over for the next renter. Then the corporate office sent us a nice big bill through the end of the lease and wouldn't nonor what the consultant in the leasing office told us. I wish I would have gotten it in writing, Don't be fooled by the clowns in the leasing office like we were, Really unprofessional service.