Don't do business with Proper Realty. They are not to be trusted. Our agent was awful, and management neglected to follow through on promises to make things right. 1) Our agent no showed us. He told us that we had the wrong day. We had actually confirmed the day with him via text. 2) Our agent told us the wrong address for the apartment. 3) Our agent had the wrong price for parking. This mistake is costing us $25 more per month than expected. 4) Our agent did not mention that it was a 14 month lease until we were about to sign it. He said that it could not be changed. 5) Our agent made arithmetic mistakes on the lease. 6) Our agent kept telling us that he would send us a copy of the signed lease. This happened about 5 times in the span of about a month and a half. We were worried that we would have to fly back to Boston look at places again. 7) Our agent created awkward situations with our landlord after we moved in. After moving in, I met with management at Proper Realty. They were actually amused at just how bad our experience had been. They complimented me on being calm and patient. I said that maybe refunding half of the fee back would be fair. They said that we would be compensated financially within a week or two since it seemed unfair that we paid a $2575 fee for this experience. This was months ago. They never made things right, and have not returned the emails and phone messages that I have left for them.
I can't say much about Proper Realty as my dealings with the company were with Alex Zhang only. What I can say though is that Alex is great at what he does. When I told him my partner and I were looking for a place he began searching for us right away. He drove us around looking at apartments until we settled on one we both liked. He was there to help us along every step of the way and willing to work with us when finances didn't work out just right. In the end we were both happy with Alex's level of customer service and easy-going attitude. I would definitely work with him again. Thanks Alex!
This past summer, my parents and I started looking for a summer home on Cape Cod. My mom’s family owns a home in Hyannis, but all of us are older now, so we need a home with more space. We needed some consultation to begin our search. So, my parents have known Ipyana for many years. After a good meeting, Ipyana sent us to the Proper Realty Group website and had us view selected videos of every property he thought might interest us. We live in New York, so this technology was extremely convenient and really efficient. We have yet to buy, but when we do, we will be sure to continue using Ipyana and Proper Realty as our go to team.
As an interior designer attention to detail is of utmost importance. It is something my clients appreciate in me, and I in turn appreciate in others. Ben is my brother and though I of course love and respect him, I have a new found extremely high regard for his attention to detail. Ben recently put me in contact with one of his clients. This client was looking for help in renovating two bathrooms and updating a kitchen in a Beacon Hill condominium in preparation for putting it on the market. There is a long way to go before the home is finished and ready to list. Most other agents would fade away until they were needed. Ben has been in constant contact with his client as well as myself wanting to keep in the loop and know as to the status of the renovations. He has also recommended a contractor to do the work. His attention to all the details of the renovation as well as high amount of attention he pays to his clients and willingness to go the extra mile speaks volumes for the service he provides to his clients.
This is one raunchy operation! Beware. Ryan Taylor steals ads and uses them to "bate + switch". Jason, the owner is really arrogant + hides as his agents do unscrupulous things. Any positive reviews here most likely are planted. The real estate board needs to investigate this whole dirty operation.