I have lived at the Avalon at Grovesnor Station for about 4 years. The location is perfect --- it is close to the beltway and Rock Creek park, and there are several grocery stores within a 2 mile radius. The pool and the gym are an amazing addition! More importantly, the staff at the Avalon are extremely friendly and helpful. I sadly had to terminate my lease earlier this month and Sheanna Curry, the Sales & Service Supervisor, was able to find a tenant to take over my lease within a week. Sheanna's professionalism and kindness are a rare combination! Thank you, Avalon!
I've lived here for over two years and I've been very happy here. The location is fabulous, you can't get much closer to a metro station and 495. Plus there's a full grocery store (Grosvenor Market), a mini-mart (Meridian Market), and several playgrounds in walking distance. The staff has been pleasant and helpful, the maintenance team is speedy. I have lived in several apartments here (due to growing family) and have especially enjoyed living in the "suites" building (10301 Strathmore Hall St, listed as "301" on their apartment availability page). It is quieter in the "suites" and the trash rooms are always meticulously clean, and it's nice having the indoor elevator, mailboxes, and garage. In both buildings I liked the high ceilings, the open floor plans, and the full-sized washer/dryer in each unit. Also, the workout rooms are nice, the pool is clean, and the grounds are well kept. There biggest downside is that because they allow dogs (and there are lots of dogs) there are also irresponsible dog owners who don't clean up after them, but that happens anywhere there are dogs.
The Avalon is so-so. We love the proximity to Metro and the pool and gym. The staff is super sweet and nice, especially Sheanna, Kelly and Kendry and Ivan in maintenance. However, the staff changes VERY frequently. Overall the biggest gripe we have about the place is that the apartments (except the suites) are out of date. The kitchens are this ugly white formica and the dishwasher and washer/dryer are very old. We've tried to get our dishwasher fixed multiple times and we were told it is supposed to have standing water in the bottom and the disposal is supposed to have food going into the dishwasher. Sigh. Air duct cleanings are non-existent...when they do they exclaim "wow, your building has been really dirty!" We wonder why our dog has terrible allergies! I can't say enough though how nice the staff is though, despite the upkeep of the place not being the best. When I hurt my back last year, they treated us to Chinese food and helped out with bringing packages up. We'll be here until we end up buying a place!
Wanted to update my review. I just called whirlpool to see when our dishwasher was installed. It's a 2003 model. I just feel like we're paying a lot for a 13 year old dishwasher (and most likely washer and dryer the same age!).
I just received a phone call stating that we will be charged nearly $500 after my old roommate did not return the keys until 4 days after we vacated the apartment. They are claiming that we had possession of the apartment until that date because the keys weren't turned in. This was extremely upsetting on many levels. First of all, I was the last one to vacate on the day the lease ended, which was 12/5. The apartment was completely empty, and I left my keys with one of the staff members. I assume that someone was in there on that Monday to clean, and if not having they keys was such an issue, I am wondering why we weren't called about it. Also, I vacated the apartment because there were too many issues for an apartment at that price point. First of all, the pipes were so loud in the winter that they woke me up. A friend had commented on the noise, but Avalon was unconcerned. Also, the heat did not work in the bedrooms, likely due to shoddy construction. We even got an email telling us to keep our doors open to let heat circulate. In essence, this place will nickel and dime you and it looks pretty, but it is poorly constructed and I would expect higher quality at that price point.