We just moved here in mid-November 2015. My understanding is that the property was just purchased by new ownership/management in September, so a lot of things are changing. I'd recommend keeping this in mind when reading any older reviews:) We had a great experience working with the leasing office staff when we moved in. The apartment we got was just fully upgraded (vinyl flooring, stainless steel appliances, granite-look counters, etc.) and we really love it. We had to follow up a couple times to get maintenance to come by and fix a few things weren't done with the best workmanship, but it only took a couple days total. The buildings are older, so we can definitely hear a fair amount from our upstairs neighbors. The only other major issue is that in order to park close to your apartment, you will almost definitely need to pay for a carport or garage, as the uncovered free parking is very limited. Choosing an apartment is always tough because it's kind of impossible to know if you're going to like it until you live there for a bit, but for what it's worth, we've been happy here so far!
We moved from out of state and needed to find a place to live that was affordable, but didn't look or feel a budget joint. It also needed to be convenient and safe. Sterling Pointe seemed perfect, except for the negative reviews. Still, we took a chance, and it paid off! The complex is under new management. They are a caring, professional team that took care of us during our 3+ month lease. There were some issues that came up along the way, but they were all dealt with promptly. The property manager (Travis) is approachable and takes care of biz. The leasing staff, led by Laura, are well organized and friendly. The maintenance crew (Carlos et al) is responsive and personable. The complex itself is conveniently located — many things are within walking distance, including Starbucks, Public Library, Walgreens, etc. There are bus stops surrounding the outer perimeter. Easy access to major roads. All-in-all it was a great stay, and I recommend potential apartment shoppers check it out.
We lived in this complex for only 1 year and I couldn't wait to get out by the time that year was up. While living here, management changed 3 times and by the last time they were terrible. Maintenance wasn't being done and they continued to blame the previous management companies. Parking is TERRIBLE! If you get home after 6 or 7pm, I had to walk 1/4 mile to get to my apartment most nights due to the severe lack of parking available. When there are open parking spaces, you have to hope management didn't take a space with their golf carts. In the beginning it didn't seem that bad, but I can't stress enough how awful it was. Upon moving out, it's been more than 2 months and I had to call 3 times to get an answer about a security deposit. They have been the most unhelpful staff I have worked with a this complex and have been rude to me over the phone and in person several times. I would not move here ever again despite the affordable rent.
My partner and I moved into the this place in February of 2015. At the time it was under a different management than it is now. They have gone through 2 management changes since we've been there, and the current management is the worst by far. They took over in September of 2015, and STILL do not have their web portal available to pay rent online, which for a tenant, is VERY frustrated. They also continue to blame things on the previous management that was there prior to them. Lastly parking is a NIGHTMARE! There are no assigned parking spots, and all parking spots are fair game. The only way to truly secure a good parking spot is to pay $35/mo for a covered parking spot or $120 for an assigned garage! If they weren't the cheapest place to live, I would have moved already =|
We toured this place and they were a little bit sketchy. The woman giving us the tour said, "It's an expensive area but you definitely get what you pay for in terms of demographics" IN TERMS OF DEMOGRAPHICS.